Refund policy
At Renova, we want you to love what you wear.
Due to hygiene reasons, we do not accept returns on innerwear once delivered.
Exchanges are accepted within 7 days of delivery for:
- Size issues
- Manufacturing defects
To be eligible, the product must be unused, unwashed, and with original tags intact.
To request an exchange, contact us at Renovawears@gmail.com or WhatsApp us at +91 7042072449 with your order number and photos of the issue (for defects).
Once approved, we'll guide you through the exchange process. Refunds (where applicable, e.g. defective items that can't be exchanged) are processed to the original payment method within 5–7 business days of approval.